• Nicole E
  • Other
  • Last/current workplace: Front of House
  • 48 years old from Northcote Point, AKL

Introduction

I am a responsive, customer focused professional with over 10 years experience in performing reception, clerical and administrative tasks. Proven verbal and written communication skills. Demonstrated talents in resolving customer complaints, handling high volume phone calls and answering customer queries. Productive and diverse exposure of hospitality settings. Proficient in computers including MS office, database, internet and email.

Employment History

  • Front of House

    • Oct 2014 - Dec 2015
    Brunch, Grill Cook, Fry Cook, Sandwich Prep, Baker Kitchen Hand, Dishy, Cleaning, Barista, Starters and Mains, Traditional American Cuisine, Menu Planning, Costings, Purchasing, Hiring Staff, Front of House, Supervising, MS Office, MS Outlook Express, MS Word Celies Waffle House and Milkbar Wellington NZ American Cafe
  • Office Supplies, Answering

    • Apr 2007 - Jan 2010
    Welcoming Visitors, Directing them to the Appropriate Cabin, Order Receive and Maintain Office Supplies, Answering the Phone, Petty Cash, Eftpos, Taking Reservations, Dealing with Complaints in a Swift and Friendly Manner, Cleaning Cabins, Maintaining Grounds, Accommodating Visitors in the Pool Area, MS Office, MS Outlook Express, MS Word
  • Byron Holiday Park

    • May 1996 - Dec 2006
    Welcoming Visitors, Answering the Phone, Answering and Referring Inquiries, Directed Visitors by Maintaining Employee and Department Directories, Giving Instructions, Petty Cash, Monitoring Log Book, Issuing Visitor Badges Beaches Negril Jamaica All Inclusive Resort

Skills

  • Other

Education History

  • Columbia College

    • Jan 1991 - Jan 1995
    Columbia College
  • Woodlands Highschool

    • Jan 1984 - Jan 1990
    Woodlands Highschool