• Michael W
  • Waiter, General Hospitality Staff
  • Last/current workplace: KDJ Catering
  • 38 years old from New Plymouth, TK

Introduction

? Cash Handling/Eftpos ? Stock Re-Merchandising, Stock Takes / Recording ? Selling / Buying ? Sales promotions ? Loss Prevention / Security Awareness ? Hotel / Banquet – Food and Beverage Experience ? Customer Service / Care

Employment History

  • KDJ Catering

    • Feb 2010 - Current
    New Plymouth Responsibilities: table service (a la carte, buffet and banquet, conference/ product launches).
  • The Warehouse

    • Nov 2009 - Feb 2010
    New Plymouth Responsibilities: customer service, customer care, lay-bys, merchandising, stock control, active selling.
  • Cash Converters

    • Feb 2007 - Aug 2009
    Fountain Gate, Melbourne Responsibilities: customer service, customer care, lay-bys, merchandising (visual), security procedures, issuing loans on goods (second hand), cash handling/eftpos.
    • Jun 2006 - Oct 2006
    Batman's Hill on Collins, Melbourne Responsibilities: table service (a la carte, buffet and banquet, conference/ seminars/ product launches/ weddings/ function set-up)
    • Jun 2004 - Jul 2005
    Responsibilities: table service (a la carte, buffet and banquet, conference/ seminars/ product launches/ weddings/ function setup, kosher events/functions (bat/bar mitzvahs) weddings.
  • Franz Josef Glacier Hotels

    • Sep 2002 - Mar 2004
    Responsibilities: table service (a la carte, buffet and banquet, conference/ seminars/ product launches/ weddings/ function setup, cocktail parties/bar attendant).

Skills

  • Waiting Tables
  • Cash Register Operation
  • Wine and Spirit Knowledge (Sommelier)
  • Cleaning
  • Food and Beverage Serving
  • Food Handling and Preparation
  • Front of House Duties
  • Customer Service

Certificates

  • Certificate II in Hospitality
  • Responsible Service of Food (RSF) Certificate
  • Responsible Service of Alcohol (RSA) Certificate
  • Certificate III in Hospitality
  • Certificate in Hospitality
  • Drivers Licence

Education History

  • Montanta Wine College New Zealand

    • Ended Jan 2002
    2002 Introduction to Wine Appreciation Montanta Wine College New Zealand 2002 NCE Level 2 English and Mathematics
  • formally Taranaki Polytechnic

    • Ended Jan 2001
    2001 City & Guilds London Institute of Food & Beverage Service & Reception Operation Services 2001 National Certificate in Tourism and Hospitality Operations WITT (formally Taranaki Polytechnic)

Personality Type

The Guardians

Extroverted
Introverted
Sensing
iNtuitive
Thinker
Feeler
Judger
Perceiver