Costumer Patagonia Bank
File Server Cluster migration with the HSM service: My responsibility was to ensure successful migration of HSM service which was distributed on the 3 nodes of File Server Cluster (Windows 2003), and had to be moved to 5 new virtual servers Windows 2012. To execute the migration I had to interact with the client, project manager, account team and internal support teams. (2014)
Costumer Comafi Bank
infrastructure improvement: My responsibility was to install and configure a new tsm server V6.3 on Windows 2008, and designing migration plan of tsm clients to the new tsm server which was executed by the entire team of backup & restore. The project also included a new VLT IBM TS7650G. (2013)
• Analyze the deployment environment
• Assess customer's architecture and solution design documentation. Identify the customer's requirements
• Assist in project plan development and transition
• Enhanced configuration: security, deduplication and node replication
• Document the environment of the TSM implementation, and maintenance of processes and procedures.
• Develop and execute new processes and procedures relating to the backup utilities.
• Develop and administer operator training and training documentation relating to the operational functions of backup utilities.
• Proactive tasks to improve and add efficiency to current processes and procedures
• Demonstrate strong customer service skills by quickly responding to employee or costumers inquiries/tickets submitted to the Helpdesk (complex restores)
• Install, Upgrade and configure FlashCopy Manager, Operations Center, Tivoli Storage Manager for Mail, Tivoli Storage Manager for Virtual Environments, Tivoli Storage Manager for Databases, HSM, Storage Agents, TSM server and clients.
• Migration and upgrading backup & restore infrastructures
• Implementation of Legato Networker clients
• Maintain the components of a backup and restore environment
• Applying patch advisory
• Perform problem determination and root cause analysis
• Performance tuning and problem resolution
• Set up and configure Disaster Recovery Management
• Maintain SAN systems (Tape and VTL libraries)
• Provide 24 x 7 and on-call support
• Costumer Techint, service transition: My task was to interact with the transition manager and internal support teams to ensure quick and secure installation of new tsm server V6.3 on Windows 2008, and settings tsm agents in more than 100 Linux and Windows servers to complete the transition phase. (2013)
2009//01 - Backup Implementation
• Backup policy implementation
• Installation, configuration and testing of backups agents: tsm client on Windows, Linux, AIX; TDP for virtual environments, Domino, Oracle, SQL and Exchange; HSM and Storage agent
• Document the environment of the TSM implementation, and maintenance of processes and procedures
• Operation of servers and applications
• Special request backup and restore
• Management of incidents, problems and service requests, and monitoring of applications and equipment
• Alarm detection, management solutions level 1, loading data, metrics and reports