• Te Miria E
  • Customer Service Officer
  • Last/current workplace: Inland Revenue
  • 32 years old from Wellington, WG

Introduction

I am currently working in an inbound call centre where I have been working for approximately 2 years. I have spent most my working life in various call centres and have decided it is time for me to move on and branch out to different roles. I am always keen to start fresh and up-skill myself and would appreciate the opportunity to be able to leave my comfort zone (working in call centres) and develop new skills. I am looking for administration work, ideally within payroll as I have extensive knowledge about dealing with PAYE, Student Loan and kiwisaver.

Employment History

  • Inland Revenue

    • Aug 2015 - Current
    Customer Service Specialist Inbound and outbound phone calls Administration (replying to emails, processing applications)
  • SALMAT

    • Mar 2015 - Aug 2015
    Customer Service Agent Inbound calls
  • Work and Income

    • Sep 2014 - Mar 2015
    Customer Service Representative Inbound phone calls
  • SALMAT

    • Apr 2014 - Aug 2014
    Customer Service Agent Inbound phone calls
  • Inland Revenue

    • Nov 2010 - Sep 2012
    Customer Service Specialist Inbound and outbound phone calls

Skills

  • Inbound Call Centre
  • Communication Skills
  • Customer Service

Personality Type

The Guardians

Extroverted
Introverted
Sensing
iNtuitive
Thinker
Feeler
Judger
Perceiver