• Caroline M
  • Client and Sales Administration
  • Last/current workplace: Tappoo Group of Companies - Fiji
  • 40 years old from Flaxmere, HB

Introduction

Looking for a job in administration. Over 5 years professional experience in an administrative capacity providing support and assistance to both a single department and multiple individuals throughout the experience in customer service, research, report writing, developing presentations, drafting correspondence, event management & customer service.

Employment History

  • Tappoo Group of Companies - Fiji

    • Feb 2014 - Nov 2016
    Business Development Manager for the Tappoo Group. Key responsibilities were to increase market share for various subsidiary companies of the Tappoo Group through business development initiatives that leveraged off my extensive network of contacts. Also executed various marketing strategies and prospected for new clients. Also enjoyed developing solid and long standing relationships with various customers, identifying their needs and proposing workable solutions that ensured customer retention.
  • Bank South Pacific - Fiji

    • Mar 2012 - Feb 2014
    Asset Finance Specialist - Responsible for growing BSP's Asset Finance portfolio. My responsibilities included working in conjunction with the business relationship managers to ensure that potential business could be developed through their customers. Also worked closely with BSP's marketing department to ensure that the profile of the Asset Finance products was visible and that all BSP business partners internal and external are aware of what the bank had to budget of Asset Finance portfolio by 105% in 2014.
  • Asco Motors - Fiji

    • Oct 2005 - Feb 2012
    Vehicle Lease Coordinator Asco Motors Fiji are the exclusive distributors of Toyota vehicles / Massey Fergusson Tractors/ Yamaha Engines in Fiji As Lease Coordinator, I was responsible for increasing sales / after market services for Leasing of Toyota vehicles. In my role, I developed various leasing products, implemented various operating procedures, trained the sales team and marketed leasing to prospective customers. I was also responsible for building and maintaining strong relationships with lease customers and all financiers. Carried out presentations with corporates and retail customers. Also, acted as a consultant to other subsidiary companies of Toyota Tsusho South Sea Limited in the Solomon Island & PNG also known as Ela Motors, training & identifying areas of improvement to increase efficiency and productivity. Advocated leasing in Asco Motors – Fiji to become the driving force for new vehicle sales. Through my years with the company, I developed various skills mainly Key Account Management, Marketing, Customer Service, Customer Retention, Product Development & Brand Launch
  • Asco Motors - Fiji

    • Feb 2005 - Oct 2005
    Marketing Assistant. My job was to assist the National Marketing Manager in all marketing related activities. My responsibilities included coordinating all Toyota vehicle launches from event setup and execution. I was also responsible for maintaining the marketing budget and expense for all departments, ordering Toyota giveaways and vehicle catalogues and produce reports on a monthly basis. I had to liaise with various media companies for advertisement schedules ensuring that Toyota was promoted correctly at all times. Carry out research and presentation on all new vehicle models & presented to the sales and head of all departments prior to vehicle launches.

Skills

  • Sales Reporting
  • Presentation Skills
  • Event Coordinator
  • Microsoft Office
  • Research
  • Negotiation Skills
  • Customer Relationship Management (CRM)
  • Marketing
  • Communication Skills
  • Fleet Management
  • Customer Service
  • Office Administration
  • Time Management
  • Face to Face Sales
  • Customer Retention

Education History

  • University of the South Pacific current

    Diploma in Economics

Personality Type

The Guardians

Extroverted
Introverted
Sensing
iNtuitive
Thinker
Feeler
Judger
Perceiver